Graphiaura

Terms & Condition

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Graphiaura TErms & Condition

Welcome to Graphiaura. Please read these Terms and Conditions carefully before using our website or services. By accessing or using our website, services, or any of the content provided by Graphiaura, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services or website.

1. Definitions

  • “Graphiaura,” “we,” “our,” or “us” refers to the company providing embroidery digitizing, design services, web development, SEO, and other related services.
  • “You” or “Client” refers to any individual, business, or entity accessing or using our services.
  • “Services” refers to the services provided by Graphiaura, including but not limited to custom logo digitizing, embroidery digitizing, website design (static, dynamic, and e-commerce), flyer design, 3D puff design, SEO services, social media marketing, and lead generation.
  • “Agreement” refers to these Terms and Conditions, including any amendments made from time to time.

2. Acceptance of Terms By using the services provided by Graphiaura, you agree to these Terms and Conditions, which may be updated or modified periodically. We will notify you of significant changes by posting updates to this page. Continued use of the website or services after changes are made constitutes your acceptance of those changes.

3. Eligibility To use Graphiaura’s services, you must be at least 18 years old or the legal age of majority in your jurisdiction. By agreeing to these Terms, you affirm that you are eligible to use our services and enter into a binding contract with us.

4. Services Provided Graphiaura provides a range of design and digital services, including:

  • Embroidery Digitizing: Converting designs into embroidery-ready files.
  • Logo Digitizing: Transforming logos into embroidery or digital formats.
  • Web Design Services: Offering static, dynamic, and e-commerce website design.
  • SEO Services: Enhancing website visibility and search engine rankings.
  • Flyer Design: Creating visually engaging and professional flyer designs.
  • 3D Puff Design: Designing raised embroidery effects for logos.
  • Social Media Marketing: Creating and managing campaigns across social platforms.
  • Lead Generation: Developing strategies to attract and convert leads.

5. User Responsibilities

  • Account Information: You are responsible for maintaining the confidentiality of your account details, including login credentials.
  • Use of Services: You agree not to use the services for any unlawful purpose, including infringement of intellectual property rights, fraud, or any other illegal activity.
  • Content Submission: When submitting content, designs, or logos for digitization, you warrant that you own or have permission to use the content and that it does not violate third-party intellectual property rights.

6. Payment Terms

  • Pricing: All services are subject to the fees indicated on the website or as agreed upon during the project discussion. The pricing is subject to change without notice.
  • Payment Methods: Payments for services are to be made through accepted payment methods, such as credit card, bank transfer, or PayPal. Graphiaura reserves the right to cancel or delay services if payments are not received.
  • Refunds: Due to the nature of our services, refunds are not provided once work has commenced unless otherwise agreed. However, we strive for customer satisfaction and will work with you to resolve any issues that may arise.

7. Intellectual Property

  • Ownership of Content: Upon completion of the project and full payment, you will own the rights to the final design files (except for any third-party elements used in the project, such as fonts, logos, or images). Graphiaura retains the right to showcase the work in our portfolio, unless explicitly requested otherwise by you.
  • Client-Provided Materials: You grant Graphiaura a non-exclusive license to use, reproduce, and display any client-provided materials necessary for the execution of the project. This license is limited to the scope of the project and the use of these materials as outlined in this Agreement.
  • Copyright Infringement: You agree not to submit any copyrighted, trademarked, or otherwise protected materials without proper authorization. If you submit such content, you agree to indemnify Graphiaura against any claims or damages arising from the infringement.

8. Confidentiality Both parties agree to keep any confidential information exchanged during the course of the project confidential and not to disclose it to any third party without prior written consent. Confidential information includes proprietary business information, design concepts, client data, and other sensitive information related to the project.

9. Service Availability Graphiaura makes every effort to ensure that the website and services are available and functioning properly. However, we do not guarantee uninterrupted access or service, as downtime may occur due to technical issues, maintenance, or other reasons beyond our control.

10. Indemnity You agree to indemnify and hold harmless Graphiaura, its employees, agents, and affiliates from any claims, losses, or damages (including legal fees) arising from your use of the services or your violation of these Terms and Conditions.

11. Limitation of Liability

  • Disclaimer: While Graphiaura aims to provide high-quality services, we do not guarantee that our services will meet your specific requirements or expectations.
  • Limitation: In no event shall Graphiaura’s liability exceed the total amount paid by the client for the specific service in question. We are not responsible for indirect, incidental, special, or consequential damages.

12. Termination Either party may terminate the Agreement at any time by providing written notice to the other party. Upon termination, you will pay for any services rendered up to the termination date. Graphiaura may also suspend or terminate your access to services if you breach these Terms and Conditions.

13. Governing Law and Dispute Resolution These Terms and Conditions are governed by the laws of the country in which Graphiaura is located, without regard to its conflict of law principles. Any disputes arising out of or related to this Agreement will be resolved through arbitration or mediation, in accordance with the rules of the local jurisdiction.

14. Changes to Terms Graphiaura reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and it is your responsibility to review the Terms regularly. Continued use of the website and services after any changes will constitute your acceptance of the updated Terms and Conditions.

15. Contact Information For any questions, concerns, or clarifications regarding these Terms and Conditions or our services, please contact us:

  • Email: info@graphiaura.com
  • Phone: +1 321-233-9092
  • Address: 1900 Russell Cove Rd, Geneva, FL 32732, USA